COMPLIANCE MANAGEMENT

Reliance Dealer Resources offers a comprehensive compliance solution for automotive dealerships to help them navigate the complex legal and regulatory landscape governing vehicle sales. Compliance with the various laws and regulations is essential to avoid legal and financial penalties and to ensure that customers receive fair treatment.

The automotive industry is subject to strict regulations enforced by government agencies such as the Federal Trade Commission (FTC) and Consumer Financial Protection Bureau (CFPB). These agencies have the power to impose significant penalties on dealerships that do not comply with the rules.

To comply with the law, dealerships must implement a variety of policies and procedures, including the Safeguard Rule, which mandates a comprehensive information security program to protect customer data, and the Gramm-Leach-Bliley Act (GLB), which requires dealerships to provide privacy notices and opt-out opportunities for information sharing.

In addition, dealerships must comply with fair lending laws, the Red Flags Rule for identity theft prevention, Office of Foreign Assets Control (OFAC) regulations for trade sanctions, and Occupational Safety and Health Administration (OSHA) regulations for workplace safety standards.

Dealerships must also have a robust complaint resolution system in place, conduct independent compliance audits, perform deal jacket reviews to ensure accuracy and completeness, and provide regular employee training on compliance topics such as fair lending, privacy and data security, and complaint resolution.

At Reliance Dealer Resources, we offer a comprehensive suite of services that can help dealerships navigate the ever-changing compliance landscape. Our team of experts can help you implement policies and procedures, conduct compliance audits, and provide training to ensure that your dealership is always in compliance with the law. With our help, you can avoid compliance violations, build a culture of compliance within your organization, and ensure that your customers receive the best possible service.